If you believe you have received a damaged or wrong item, Kindly contact us at: firstname.lastname@example.org with your order number and a photograph of the item you received within 7 days of receipt. You will also need to provide us with the proof of purchase receipt.
** Note: Sales items, used products, returns due to change of mind are not eligible under this refund policy **
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.